The Two Services Every Mass Tort Firm Needs To Expand Plaintiff Dockets

We feel sympathy for docket managers and intake managers employed at mass tort law firms that, how shall we put this diplomatically… aren’t exactly humming along like finely oiled machines. Let us count the ways managers can feel like they’re drowning. 

Actually, there’s too many potential triggers to name. But we’ll call out a few: Client intake and screening; document management; medical record retrieval and review; plaintiff fact sheet prep; compliance and regulatory adherence; plaintiff communication; and much more. If any of these critical components are not optimized, scaling up the plaintiff docket becomes challenging. Fortunately, with technological advances, two new services now make it much easier for plaintiff-driven law firms to dedicate their full attention to building strong cases and helping plaintiffs secure justice. 

Streamlining Communication and Client Management with ClientClerk.com

Effective communication and robust client relationship management are critical components of any successful mass tort firm. ClientClerk.com offers an automated email and text communication system and a highly robust Customer Relationship Management (CRM) platform to address these needs.

Imagine being a practice manager, wanting to tear your hair out, constantly juggling the demands of numerous clients and complex cases. The daily challenge of keeping clients informed, tracking communication, and ensuring no critical information is missed can be overwhelming.

Enter ClientClerk.com like a Marvel Comics superhero. With its automated email and text communication system, you no longer need to manually send updates to each client. Important notifications, reminders, and case updates are automatically sent. No more losing sleep worrying that new potential clients are in the loop.

The robust CRM platform within ClientClerk.com tracks all client interactions, which are recorded in one central system. It makes you wonder how managers could quickly pull up a client’s communication history or check on the status of their case just a handful of years ago before automation transformed the legal industry. Moreover, ClientClerk’s robust CRM integrates seamlessly with many case management software systems.

Automated Communication

Mass tort cases often involve a high volume of claimants, requiring timely updates and consistent communication. No claimant should be updated on the case at large via a Google Alert or heaven-forbid via an online news article before they receive a communication from their attorney’s law firm. Fortunately, ClientClerk.com’s automated email and text communication tools ensure that every client receives timely updates about their case, important deadlines, and any necessary actions they need to take. No critical information can slip through the cracks when high-stakes litigation is at play!

Robust CRM System

A powerful CRM system is essential for tracking client interactions, managing case details, and maintaining organized records. ClientClerk.com’s CRM is designed specifically for the legal industry by legal marketing experts with over 20 years of experience (mostly in the mass tort space). From tracking communications, scheduling follow-ups, and integrating with other legal software, your firm can improve client engagement, enhance data management, and ensure every client feels valued and informed. 

Comprehensive Back-Office Support with Litigize.com

While effective communication and client management are crucial, the administrative and operational demands of mass tort litigation require robust back-office support. Litigize.com offers a comprehensive suite of back-office services designed to handle the complex and often tedious tasks that can bog down a law firm’s productivity. In other words, Litigize does all the heavy lifting so your firm can focus on acquiring more plaintiffs.

Client Intake and Qualification

One of the most time-consuming aspects of mass tort litigation is the client intake process. Litigize.com streamlines this process by efficiently collecting and verifying client information, determining case eligibility, and ensuring that all necessary documentation is in place. This allows your firm to quickly identify and onboard new clients without the administrative hassle.

Document Management

Managing large volumes of legal documents can be daunting. Litigize.com offers a document management system that organizes, stores, and retrieves documents with ease. This ensures that your attorneys have quick access to the information they need. This, in turn, reduces the time spent on administrative tasks and increases overall efficiency.

Medical Record Retrieval and Review

Mass tort cases often involve extensive medical records that must be obtained and reviewed meticulously. Litigize.com handles the retrieval and initial review of these records, ensuring that all relevant information is collected accurately and efficiently. This allows your legal team to focus on analyzing the data and building a compelling case.

Plaintiff Fact Sheet Preparation

Preparing detailed plaintiff fact sheets is a critical but time-consuming task. Litigize.com takes on this responsibility, compiling and organizing the necessary information for court submissions. This ensures that all data populates accurately and comprehensively.

Compliance and Regulatory Adherence

Ensuring compliance with legal and regulatory requirements is essential in mass tort litigation. Litigize.com monitors and manages compliance-related tasks, reducing the risk of errors and legal complications. This allows your firm to operate smoothly and confidently, knowing that all regulatory obligations are met.

The Combined Power of ClientClerk.com and Litigize.com

By integrating the automated communication and CRM capabilities of ClientClerk.com with the comprehensive back-office support of Litigize.com, mass tort law firms can significantly enhance their operational efficiency. This powerful combination allows your firm to:

• Improve client communication and engagement
• Streamline administrative processes
• Ensure accurate and timely data management
• Focus on building strong, compelling cases
• Scale up your plaintiff docket effectively
  

The administrative and operational burdens of managing a large volume of cases can detract from the primary goal of building the best possible case. For plaintiff-centered law firms that want the bulk of their efforts focused on litigation and client advocacy, mass tort firms need efficient systems in place to handle communication and back-office support. This is where ClientClerk.com and Litigize.com come into play. These two solutions can significantly streamline your operations, enabling your firm to scale up its plaintiff docket effectively.

The team behind Client Clerk and Litigize have helped mass tort law firms for over 20 years optimize their intake processes and expand plaintiff dockets. Our vast publishing network and expertise in executing digital marketing campaigns has made our team one of the most sought-after in the nation.

Request a demo.

About Author